Mentors

I am an operator with a big heart! I love helping small teams grow and operationalize, and help leaders step into their power.

With over 20 years of experience in customer service, I am driven by my passion for providing exceptional customer experiences. My expertise lies in the intersection of technology and customer-centricity.

I'm a startup founder with experience in SaaS - Workforce Management Software - and some B2C adventures 😎

Helping ecomm brands build communities & optimize CX | Customer Success Professional

Here to build relationships, and see others thrive. I love to be a connecter of people, and help you to have your next a-ha moment.

Experienced Support leader with 15+ years, excelling in remote work, problem-solving, and innovation

I'm dedicated to mentoring others and helping brands elevate their customer experience to new heights.

CX leader passionate about aligning strategy and empathy to build lasting customer trust and impact!

I'm a people-first support leader who has managed teams in the casual gaming (B2C) and SaaS (B2B) industries

UK-based CX leader specialising in EdTech and Saas. Anything Product, Support, Startup-y - I'm your guy!

CX Support Leader & Coach Helping Customer Experience and Support Leaders power-up and own their seat at the table!

I am a CX leader and Service Designer passionate about the blend of humans and technology when delivering incredible customer experiences.

I'm a Senior Customer Experience Leader that drives operational efficiency and influences change within B2B, B2C SaaS industries. I use data to build, empower, and champion high-performance teams.

Named one of Top 100 Strategists in CS 2024 | Driving Success through Operational Excellence

I help businesses scale CX, optimize support, and boost customer loyalty with efficient operations.

"In all my years in the #customerexperience #CCaaS industry, I've never met a recruitment consultant like James!" - CX Consultancy, Company Co-Founder

CX strategist passionate about UX research. Mentor in EN/ES. Specializing in SaaS onboarding & journey mapping.

Support Leader with over a decade of experience in B2B SaaS, cloud-based developer-focused products.

I have a dual-sided view of CX: from strategic roles and consulting, as well as being an operator!

Customer support leader focused on building teams and enhancing customer-centric strategies.

Data-Driven CX Leader | AI & SaaS Expert | Team Builder & Strategist

SaaS & CS Ops Leader & Mentor passionate about digital transformation & customer success.

Certified Coach & Facilitator for "Better" Employee & Customer Experiences

Chat with me about AI, L&D, Quality, Knowledge Management, and Operational Excellence!

Customer Experince, VOC, Journey, AI Agent , CRM , Customer Support, Customer Service

I'm a a strategic leader in AI automation and customer experience, specializing in optimizing service operations, enhancing customer loyalty, and driving revenue growth.

Customer experience leader focused on people-first support, online safety & inclusive tech spaces.

I coach on topics such as customer experience, customer service as well as career changes, creativity and side gigs.

I've worked in the CX industry for 12 years. From agent to program manager, gaining valuable skills.

Empowering professionals to lead, grow, and drive impact through learning and development.

Empower CX! Elevate service, build loyalty, and make customer satisfaction your superpower!

A passionate CXer, husband to a climate activist and father of twins. Connect with me for a wide range of problem solving skills.

Award-winning CX leader helping executives turn experience into growth and presence into influence.

Customer Lifecycle Director with over 8 years leading and scaling teams to over 100 professionals across seven countries.

CX & Zendesk Expert. Recognized 'The Wise One' by Zendesk (2021). Ph.D. in Sociology (2015). 🧙‍♂️

Looking to unlock the right technology solutions tailored to your business needs? Let’s connect! In just 30 minutes let’s turn your technology vision into reality.

CX nerd here, ready to chat all things customers, agents, team management, tech/tools, and more! Having a mentor when I was a junior manager was a game changer for my career, and I'd love to pay it forward.

20+ years in technical customer support and experienced leader of global support teams.

Hi, I'm Victor! I'm specialized in building Customer Success operations from scratch at early-stage B2B companies. Happy to chat about 0 to 1 motion, entrepreneurship & scale.

CX-focused leader blending strategy, AI, and empathy to drive real impact for teams and customers.

I'm a solution-oriented CX pro who focuses on building orgs & coaches people with empathy.

I lead high-performing teams with a strategic human approach.

With 25 years of customer-facing experience, Craig advises software brands & is a CX content creator

💜 Passionate about remote culture, exceptional CX, and cultivating support and community.

I'm an empathetic leader that learns from mistakes. I love helping and sharing my experience and learning from others.

An experienced CX technologist, my goal is to help businesses to get the most from their investments

Customer-centric SaaS exec driving growth, retention, and ops excellence through CX innovation

Vice President - APJ Support, Services & Technology | Strategic & Hands-on CX Leader | $850M ARR | SW, SaaS, AI, Cloud, Data, Cyber | Ex-Commvault, HP, Compaq

15+ years in contact center startups, BPOs, you name it! I’ve built powerhouse teams, tackled tough ops challenges & helped leaders thrive. Now, with Savvy Service Pro, I’m here to help YOU level up.

Customer Support leader, Support Ops strategist, Zendesk expert with 15 years of experience in tech support.

I'm a 15-year professional in the field of customer experience, support and success